Your Feedback is Invaluable to Us

Your Feedback is Invaluable to Us

At CMN Hospital, your well-being and experience mean everything to us. We understand the courage it takes to leave the familiarity of home and place your trust in our care, especially when traveling internationally. That’s why we are fully committed to ensuring that every moment of your stay feels supportive, safe, and comforting.

To honor that commitment, we make it a priority to hear from you directly during your time with us. Each week, we provide a personalized check-in sheet (see below) that invites you to share how we’re doing and what you might need—whether it’s something as simple as an extra blanket or changes to a meal. We want to address your concerns in real time, ensuring your experience reflects the level of care and attentiveness we strive to provide.

While we do not actively request reviews, we are grateful for the ones we receive voluntarily. You can read some of these thoughtful reviews below.

We are proud of the welcoming atmosphere in San Luis and the kindness extended by the local community. From the care provided by our staff to your interactions throughout the city, your feedback helps us ensure every part of your journey with us is exceptional.

Did you feel safe, supported, and cared for? Your honest reflections guide us in continuing to provide compassionate, patient-centered care that exceeds expectations. (See Sample Below)

As always, your privacy is our priority. Reviews are posted anonymously, using only your initials, so you can focus on what matters most: your healing.

Thank you for sharing your insights and for allowing us to walk beside you during this important time.

With heartfelt gratitude,
Dr. Edgar Payan
Hospital and Program Director